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About Our Staff

About Our Staff

Rick Cohen – Owner

Rick Cohen – Owner

Our mission at Home Care Assistance is to change the way the world ages. We do that by developing innovative programs, awareness campaigns and educational resources that promote healthy longevity for seniors and advance our mission. Our Balanced Care Method™ approach to aging based on the scientifically studied lifestyle choices of the longest—and healthiest—living population on Earth emphasizes healthy nutrition, physical and mental exercise, and a purposeful and calm lifestyle. Moreover, it helps promote optimal quality of life and contributes to longer, happier and more productive lives for older adults. I am very proud to be part of the only home care solution that emphasizes active caregiving and improved lives. We also are the only company in Wisconsin that specializes in live-in care, which allows older adults to remain forever at home. We opened our business with a goal of setting a higher standard of excellence in home care for older adults. We strive to be a company that listens to the desire of our clients and responds to the needs of their families as well. Today, our clients and their families tell us we are on target.


Dawn Jacques, Care Manager

Dawn Jacques, CSW – Care Manager

Dawn has been in social work for 21 years.  About 7 years ago I began working with the elderly in a continuing care campus in Columbus, Ohio.  In 2009, I moved back to Wisconsin and took a job as a Family Care Case manager and then as Director of Social work for a highly regarded Continuing Care Community on the eastside of Greater Milwaukee. I hope to bring to our clients the peace of mind and comfort of knowing that with the support they need, they will be well cared for and can live independently and age in place.


Brenda Marciniak, Care Manager

Brenda Marciniak, CSW – Care Manager

Brenda holds a Bachelor’s degree in Social Work with a minor in Psychology from the University of Wisconsin – Eau Claire and is also a Certified Social Worker through the State of Wisconsin. Having 23+ years of experience assisting adults in long term care and rehab facilities, she joined HCA to realize the greatest reward of being able to help clients live as independently as possible in the comfort and privacy of their own home for as long as possible. This success is achieved by helping clients discover their full potential and being able to help families navigate through the vast array of community resources. My commitment to all of our clients is to provide top of the line care management and support throughout the duration of our care.


Terry Fetherston - Office Manager

Terry Fetherston – Office Manager

Terry has been a part of HCA since Day 1. She wears many hats including being responsible for invoicing and accounts receivables. Terry assists with many behind-the-scenes activities including recruitment, training, and retention of Caregivers. She also ensures that qualified Caregivers with the necessary skills and personalities are ready at a moments notice to assist our clients.


Dawn Murray, Employee Care Specialist

Dawn joined the HCA family in September of 2015 and works passionately in Employee Care.  She came to us with a background in homecare as she managed and scheduled for another agency and brings with her an education in Medical Assistance and Healthcare Administration. Dawn is devoted to assisting our caregivers with their schedules and is proud of the work our HCA caregivers provide to our clients. Dawn advocates for caregivers’ needs while ensuring they are matched with a client to best fit their background and experience.  Dawn is a great support to all caregivers and will do all she can to ensure client and caregiver satisfaction.


Employee Care Specialist

Heather McCabe – Employee Care Specialist

Heather joined the Home Care Assistance team in April, 2013 as the Staffing Assistant. Heather brings with her a background in social work and experience working as a caregiver and as a program supervisor supporting individuals with developmental disabilities. Heather is passionate in helping others succeed and supports HCA’s mission to change the way the world ages. Heather works closely with Tiffany to meet all caregiver scheduling needs, helps bring new highly qualified caregivers on board, and assists caregivers in completing elective Home Care Assistance University courses and credits to further their education. Heather is excited to support our caregivers and clients and looks forward to helping our caregivers continue to succeed in their roles.


About Our Staff | Home Care Assistance of Wisconsin